![]() Maintains proficiency of key regulations and procedures such as REG Z/E, red flags, association rules etc. Utilizes advanced and recent knowledge of bankcard processes and procedures specific to Fraud Investigations and Recovery to ensure compliance and best practices are used Recruits highly skilled, flexible employees to ensures departmental staffing is maximized through minimizing open positions Provides appropriate management level support, direction and guidance directly to teamsĪpprises Senior Management on departmental updates via frequent and periodic reports through both formal/informal discussions Melanie Miles Director, Settlement Services Herriman, UT. An important component of this role is to ensure all regulatory requirements are adhered to while delivering exceptional service on all claims.This position can be performed out of any of our offices (Pittsburgh, PA, Woodbury, NY, Lake Mary, FL or Orlando, FL) and is a hybrid WIO/WFH opportunity. Associate Vice President of Technical Operations at Cardworks Austin, Texas, United States. The AVP has direct and frequent interactions with other critical functioning areas such as: Operations Control, Compliance, Legal and Senior Management as well as external clients. CardWorks is more than a job or a career for me.This position is responsible for overseeing a department or multiple departments where the focus is on Fraud Investigations. I am a witness and testimony of this fact. My primary duties include, Advocates, represents, and explains the priorities of both. CardWorks Servicing, 100 Colonial Center Parkway, Lake Mary, Florida, United States of America CardWorks Servicing, 101 Crossways Park Drive West, Woodbury, New York, United States of America CardWorks Servicing, 10705 South Jordan Gateway, South Jordan, Utah, United States of America CardWorks Servicing, 225 W Station Square Drive, Pittsburgh, Pennsylvania, United States of America CardWorks. This is not a slogan, bumper sticker, or generic theme these ideals are centered and woven throughout the fabric of the organization and cascaded down from the top leadership. ![]() It is FAMILY!ĬardWorks Servicing core values are based on the acronym C.R.I.T.I.C.A.L (Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning). CardWorks Servicing is more than a job or a career for me. I am a witness and testimony of this fact. ![]() ![]() I have recently been selected to transition to the new Lake Mary, Florida site to be the site manager.ĬardWorks Servicing core values are based on the acronym C.R.I.T.I.C.A.L (Commitment, Respect, Integrity, Teamwork, Innovation, Communication, Accountability, and Learning). Some of the business units/functions that I currently oversee are Non-Affiliated Loss Mitigation, Customer Experience, and Fraud Investigation & Disputes. Over the past seventeen years I have received multiple promotions and role changes up to my current position of VP of Operations. The company has provided tremendous opportunities for me throughout my tenure. I started with CardWorks Servicing as a collection representative in November 1999 when the Pittsburgh PA operation was opened.
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